Welcome to Harus’s Ombudsman channel, a dialogue box exclusively created to listen to you. Our purpose is to improve our internal processes more and more, strengthen the quality of interpersonal relations, always keeping a correct view of illegal behavior and activities.
In this box you can register complaints related to:
Types of reports
Irregular Sales
Irregular sale or plagiarism/pirating of Harus products
Complaints and Grievances
Complaints regarding inappropriate behavior of employees, superiors or leaders. For exclusive use of Harus employees.
To register your report about illegal product sales or complaint regarding inappropriate behavior of other employees, superiors or leaders, fill out the corresponding forms below.
IRREGULAR SALES
If you know of any store that does not comply with the product sales rules and use of the Harus brand name, fill out the following form:
PROBLEMS WITH YOUR LEADER, MANAGER OR OTHER EMPLOYEES?
If you are having any difficulties with your Business Leader, Managers or other employees with regard to their behavior or lack of support, please register your complaint below for our evaluation:
HARUS SERVICE CHANNELS
To register suggestions, compliments, doubts or complaints regarding other matters, please contact us through the contacts below:
Address
Av Wilson Sábio de Mello 4,100, Industrial District
Franca-SP | ZIP CODE. 14406-209
Harus
Headquarter +55 16 3711-7300
Whatsapp +55 16 3711-7300
Customer Service
sac@harus.ind.br
Press Contact
Myrian Vallone
myrian.vallone@2pro.com.br
Giuliana Vallone giuliana.vallone@2pro.com.br
Distributors
Alagoas: +55 82 98819-8552
Bahia: +55 73 99846-0576
vendas@harusbahia.com.br
Brasilia: +55 61 99538-8079
administrativo@haruscentrooeste.com.br
Caldas Novas: +55 61 99538-8079
Ceará: +55 11 94194-6660
Maranhão: +55 98 99129-4838
vendas1@harusmaranhao.com.br
Rio Grande do Norte: +55 84 98626-0020
São Paulo: +55 11 94194-6660
Santa Catarina: +55 11 94194-6660